Stylers bodyworks Pty Ltd
Smash Repairs
Northgate Business Park
(85-113) 109 Crockford Street
Northgate Qld 4013

PO Box 8
Virginia QLD 4014


Phone: 07 3266 8838
Fax: 07 3266 8839
Email: enquiries@stylers.com.au

Open Mon-Fri 7.30am to 4.00pm

Web: www.stylers.com.au

Good afternoon,

I recently had a claim processed through NRMA for my Black Honda Civic Rego: AMI80 and want to take the time to thank you for such a fantastic job. I was very impressed by the speed of which I was contacted by Stylers to book my vehicle in and in which I was kept up to date during the repair process. The team at Stylers are friendly, professional and enthusiastic and the repairs themselves are flawless. I would certainly recommend Stylers to as many friends, family and acquaintances as I possibly can and wish them all the best in the future.

Thank you once again!

                                   Ami-lea Nielsen-Rudd.
  Process Development & Compliance Leader
Ground Operations Division
Virgin Blue Airlines.
Dear Stylers Bodyworks staff,

I would like to take this moment to thank all the staff who were involved with recent paint work on our 1987 Mercedes. I would also like to share my wonderful experience Stylers have provided me with those who have not yet had an opportunity.

My story goes like this:
We purchased a second hand Mercedes from a friend of mine in a colour we did not like. I phoned around paint and panel workshops to get quotes when I came across Stylers Bodyworks ads in the Yellowpages. I was very amazed by the level of professionalism, attitude towards customers, very reasonable quote and above all the result was absolutely fantastic.

When I was getting quotes from others, most of them treated me as though I was some kind of an idiot for wanting to change such a 'good colour'. I have to admit the condition of the paint was very good but what they did not understand was WE did not like to colour.  Stylers on the other hand valued what WE wanted, which I belive is the most important thing to remember when working with customers' properties.

Even though we live in Mansfield, where there are countless number of panel and paint shop, I would still choose to drive extra 40km to get friendly customer centred service at Stylers.

Once again thank you very much for doing such a wonderful job.

S Suzuki, Mansfield

19 March 2003

Dear Frank and Loris,

I'd like to thank-you for doing a wonderful job on my Honda Integra following the recent minor nose to tail accident.

The panel and paint work that Stylers did was absolutely flawless, restoring my 'pride and joy' to it's original showroom finish from five years ago.

I can't help but smile every time I get into my car or get out of it and see the great finish.

As it was a very busy afternoon, I really appreciated the following extra customer service touches which definitely make Stylers stand out from the rest:
  • The courtesy call a day ahead to let me know exactly when my vehicle would be ready for pick up (earlier than expected)
  • Use of a complimentary courtesy vehicle so I could continue with business during the repair period.
  • Immaculate presentation of my vehicle inside and out (even though the damage was only minor and to the rear of the vehicle); and
  • The thoughtfulness to reverse my car into a parking space so that it was ready to drive straight out and get on with business.
Once again, thanks so much for providing superlative customer service and excellent workmanship.

Regards,

Tricia Quan.

TO WHOM IT MAY CONCERN.

I would like to take this opportunity to give my opinion of the service provided by

STYLERS BODY WORKS.


I found the service to be first class with courtesy in every way, and the workmanship could not be faulted.

My car is 18 yrs old but you would not think so to see it today, despite the rain we have had in the past few days, when it dried off it appeared as though it had just been polished.

I have been comparing the finish to the finish on some new cars and I reckon I am away out in front, so as you can see, I happen to be a very happy customer.


Yours Sincerely

Ted Harris


Dear Loris and Frank,

I was very impressed with the recent repair of my vehicle by Stylers body works.

The work was done promptly to a very high standard.

In particular I was most happy with the customer service I received. To be dealt with by open, friendly staff, in a clean and extremely well-appointed reception area, was certainly in contrast with some other car repair places I have been to in previous years.

When the vehicle was ready a member of staff picked me up from the train station. Nothing seemed to be too much trouble. Well done, and thankyou.

Julie Silson
ST LUCIA
.


Dear Loris and Frank,

We're so sorry we've taken so long to get back to you. 

We were very impressed with your service. Our car was unfortunately involved in an accident and our insurance company selected Stylers as the repairer. We had no former knowledge of how good or bad Stylers would be so went on past experiences and expected the worst. 

We were so wrong. We were dropped off and picked up at our door. Stylers fixed our car well within the time quoted to us. The workmanship is excellent. We haven't had to take the car back because of unsatisfactory work. The car was washed, and a deodoriser left inside. 

We are very happy and would recommend Stylers to others. 

We have visited your website and like what you have built. You are a very professional shop. 

Keep up the good work. It has gone a long in restoring our faith in car smash repairers. 

regards 

Brian and Donna Baldwin.


To whom this may concern.


I had my car attended to in January 2001, by Stylers Body Works Pty Ltd. 
All rust was removed & the complete car was re-sprayed. 
The personal attention given to customers was a big plus, & I was satisfied with the price. 
To date I have no reason to doubt that Frank & Loris are True Blue Ozzies, & I wish them success in the future. 

H. Rifkin,
Woody Point, Queensland.


Recently I had Stylers Body Works perform repairs to my car after hail damage. 

Not only were the repairs performed to an A1 standard, the company went out of its way to return my car in a pristine condition which was over and above my expectations. 

The staff from Stylers were friendly and accommodating and I would recommend their service to any potential customers. 

Lisa Kruse. 
Brighton Queensland
 

On behalf of Ecowash Systems, I took the company vehicle to Stylers Body Works to have Repairs completed. 

The service, workmanship and courtesy afforded me was excellent and I would not hesitate in recommending their services to others. 


Lyn Chandler 
Geebung Qld


I am delighted to provide you with a testimonial both to the quality of the work you performed on my car and to the willing service both you and your staff, with whom I had any contact, provided during this period of inconvenience. I was impressed and very much appreciated it. 

I should also remark on what I thought was your eminently fair charges for the work you performed on my car. 

I certainly would not hesitate to recommend your services to anyone who I know may have the need for bodywork services. 


Keith Grimley 
Boondall Qld


It is my pleasure to recommend Stylers Body Works to all potential customers. 

The damaging of a motor vehicle is always accompanied by stress and trauma for the owner, as it was in my case. However, upon visiting Stylers Bodyworks and speaking to Mr and Mrs Puglia, I was put at ease by their friendliness. Mr Puglia’s professional assessment of the repairs required was very reassuring and the car was booked in with a date specified for the completion. 

On that date the car was ready and waiting for me. It was like new! I commented to some of the tradesman working on other cars that my car had been beautifully done. Their replies were that they were there to do a perfect job. 

It is apparent that Stylers take great care and pride in the work they do. I therefore have no hesitation in recommending Stylers Body Works. 


Russell N Smith 
Airlie Beach Qld


This letter is to congratulate you and your staff for providing such a quality service. 

From your initial inspection & itemised quotation through to the final delivery of the repaired vehicle. It was a pleasant experience and also refreshing to find a quality tradesman that delivers on time. The new paint job looks excellent and my car is now the envy of every man. 


Shaun Lyall 
Professional Marketing Services Qld


Over the past few months, we have found it necessary to deal with Stylers Bodyworks for repairs to some of our company vehicles. We found their standard of work to be of excellent quality. They promised "traditional service, backed by today’s technology" and delivered on their promise. 

The repairs were carried out to a high standard and completed on time, which was very important to us as we use the vehicles all the time in our business. Although we did not need to use it, the pick up and delivery service would be most beneficial to many people. 

We have no hesitation in recommending Stylers Bodyworks to anyone who is looking for a high standard of repair combined with professional service. 


Eileen Pritchard 
Chief Executive Officer 
Impact Business Interiors Pty Ltd 


I found Stylers Bodyworks to be a clean, professional workshop. In dealing with Frank, I was confident that I was charged a fair price for the work on my car and that I wasn’t being ripped of just because I’m a woman. 

On top of that, they did a great job on my car! I’m very happy with the results. 


Donna Bensley 
Brisbane Qld 


Our family would like to thank you for your care and attention afforded during our recent visit to your repair shop. The standard of workmanship is initially reflected in the clean workshop and office area, and carries through to the quality of the repairs. 

Your use of modern technology to source parts and provide a quote gave us confidence in Stylers Bodyworks ability to complete the job within budget and therefore avoiding the "hit and miss" approach demonstrated by dealing with most of your competitors. 

We certainly have no hesitation in recommending your business to any potential customers and wish you continued success for your business. 


Ross, Andrew and Nathan Wyer 
Aspley Qld
 

Just a quick note to thank you for the superb job done on repairs to my vehicle recently. I found both the timeliness and overall quality of the repairs to be excellent. Stylers will be my first stop if I am ever in need of car repairs in the future, and I will happily recommend you company to any potential clients. 

Once again, thanks for all your help. Please pass on my thanks to Frank and the rest of your staff for a job well done.


John McNeill 
The Software House
 

I recently had my Toyota Corolla repaired for hail damage by Stylers Bodyworks. 

Firstly, I would like to thank you for all your help with my claim and secondly, I cannot speak highly enough of the work conducted by Stylers. They did a brilliant job, were extremely courteous to deal with and obviously are people who take a great deal of pride in their work. 

I have absolutely no hesitation in recommending their services - in fact, my husband and I belong to the Aspley Lions Club and we’ll certainly be spreading the word about their excellent workmanship. As a peasant surprise, I found the car had been detailed inside and the young man who did this detailing even placed some coins, which he must have found under the seat, in the console - how’s that for honesty. Obviously, the employees are as good as the employers. 

I certainly don’t begrudge any of my contribution towards the work as I feel as if I have a new car. 

Once again, thank you for looking after me as you client and a big thank you to Stylers - you’re both great.


Melodie Adams 
Aspley Qld
 

I received a copy of your "Car Owners News" yesterday and I just wanted to let you know how impressed I am with it. When I met you at the WNA function at the Story Bridge Hotel, you mentioned that you were concentrating on marketing this year, and if the impression that I get from your business is the same one everyone else is receiving, then it must be paying off. The smash repair places which I have dealt with in the past have been very male dominated, very dirty and seemingly very uncaring about everything except how much money they can make. You, Frank and the rest of the team at Stylers are absolutely nothing like that, and I’m sure it would do the rest of the industry good if they took some lessons from you. (If I seem a bit harsh on the industry in general, perhaps I’ve just has a couple of bad experiences with smash repair places). 

Anyway, keep up the good work, and I’ll be sure to recommend you.


Donna-Marie Coggins 
Jacaranda Business Support Services Qld
 


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